Amenities / Studio Policies / Circus Policies / Kids Policies / FAQ
om factory's amenities (2FL / 8FL)
• Showers on BOTH floors are coming soon!!
• Yoga mats are complimentary.
• Mat storage is FREE with membership, and $15 per month with class packs.
• Filtered water is available at the studio, students are encouraged to refill reusable bottles.
• Om Factory water bottles, bottled water, and other cold beverages are sold at the front desk.
• Changing areas are all-gender, with individual curtained booths.
• The studio offers towel rental for a $2 fee.
Plan to arrive at least 15 minutes before class start time.
To guarantee your reservation,
please arrive at least 5 minutes before start time — particularly for classes with limited space and aerial apparatus.
5-minute grace period is granted
after the start of all Aerial classes.
10-minute grace period is granted
after the start of all Mat classes.
There is strictly NO admittance
No refunds or exchanges for late arrivals or cancellations (within less than 24 hours).
Registration must be under your own name in order to reserve a space for classes or workshops.
Multiple reservations cannot be booked under one student’s name.
cancellations & refunds
Full refunds or credits will be made for cancellations made at least 24 HOURS before the start of class OR at least 48 HOURS before the start of a workshop — unless otherwise specified.
Pre-registered members who are absent from class will be charged a $5 no-show cancellation fee.
We do not offer refunds or credits for late cancellations or no shows to classes or workshops.
Yoga memberships & class packs are non-transferable and non-refundable.
A one-month extension may be applied to a class pack under extenuating circumstances with a timely student request.
3-Month Members may request
a temporary suspension of their membership for up to 30 days during a 3-month contract.
Suspensions should be requested
prior to the next auto-pay date.
Suspension & Termination requests must be made via email: firstname.lastname@example.org
Annual Members may request
a one-time suspension of up to
ONE MONTH per year.
Early termination of contract is
subject to a fee of $30/month for every month remaining.
Early termination requests must be received in writing at least 15 days prior to next billing auto-pay cycle.
Minors (under 18)
All students under the age of 18, must complete a Waiver signed by a legal guardian (available below) prior to class registration, or the start of ANY class.
Students under the age of 18, wishing to participate in adult-level classes must receive prior approval by the instructor. Students under the age of 14, wishing to participate in adult-level classes must have a parent or legal guardian present
in the studio during the class, in addition to prior approval by the instructor.
Students under the age of 13, are not allowed to participate in adult-level Circus and Bungee classes.
Please take a look at our Kids Aerial Classes in order to find aerial circus classes appropriate for children this age.
Students under the age of 10, are not allowed to participate in any adult-level classes. Please take a look
at our Kids Aerial Classes in order to find classes appropriate for children this age.
Minors may be turned away from classes without prior permission, or completed Waiver.
To request approval from instructors, or for more information please email: email@example.com
WHAT TO WEAR?• Fitted clothing (not baggy)
• Stretchy pants or leggings
that cover the backs of knees.
• No shorts please.
• Shirts should be long enough
to tuck in & cover midriff.
• Students should exhibit the
participating in Silks Open Level
• Circus class packages
classes are drop-in only
Circus classes are limited to 7-12 students to ensure individual attention.
Please feel free to contact us with any questions regarding our studio policies.