om factory policies

Amenities  /  Studio Policies  /  Circus Policies  /  Kids Policies  /  FAQ

om factory's amenities

•  Showers.

•  Yoga mats are complimentary.

•  Mat storage is FREE with membership, and $15 per month with class packs.

•  Filtered water is available at the studio, students are encouraged to refill reusable bottles.

•  Om Factory water bottles, bottled water, and other cold beverages are sold at the front desk.

•  Changing areas are all-gender, with individual curtained booths.

•  The studio offers towel rental for a $2 fee.

class registration

Plan to arrive at least 15 minutes before class start time.


To guarantee your reservation, 

please arrive at least 5 minutes before start time — particularly for classes with limited space and aerial apparatus.


5-minute grace period is granted

after the start of all Aerial classes.


10-minute grace period is granted

after the start of all Mat classes. 

There is strictly NO admittance
after these grace periods.


No refunds or exchanges for late arrivals or cancellations (within less than 24 hours). 


Registration must be under your own name in order to reserve a space for classes or workshops. 


Multiple reservations cannot be booked under one student’s name.

cancellations & refunds

Full refunds or credits will be granted for cancellations made at least 24 HOURS before the start of class OR at least 48 HOURS before the start of a workshop — unless otherwise specified.


Pre-registered members who are absent from class will be charged a $5 no-show cancellation fee.


We do not offer refunds or credits for late cancellations or no shows to classes or workshops.


Yoga memberships & class packs are non-transferable and non-refundable.


A one-month extension may be applied to a class pack under extenuating circumstances with a timely student request.

membership terms

3-Month Members may request 

a temporary suspension of their membership for up to 30 days during a 3-month contract. 

Suspensions should be requested 

prior to the next auto-pay date.


Suspension & termination requests must be made via email:


Annual Members may request

a one-time suspension of up to

ONE MONTH per year.


Early termination of contract is 

subject to a fee of $30/month for every month remaining.


Early termination requests must be received in writing at least 15 days prior to next billing auto-pay cycle.

Minors (under 18)

All students under the age of 18, must complete a Waiver signed by a legal guardian (available below) prior to class registration, or the start of ANY class.


Students under the age of 18, wishing to participate in adult-level classes must receive prior approval by the instructor. Students under the age of 14, wishing to participate in adult-level classes must have a parent or legal guardian present

in the studio during the class, in addition to prior approval by the instructor.

Students under the age of 13, are not allowed to participate in adult-level Circus and Bungee classes.

Please take a look at our Kids Aerial Classes in order to find aerial circus classes appropriate for children this age.

Students under the age of 10, are not allowed to participate in any adult-level classes. Please take a look

at our Kids Aerial Classes in order to find classes appropriate for children this age.  


Minors may be turned away from classes without prior permission, or completed Waiver.

To request approval from instructors, or for more information please email:

Circus Polices


•  Fitted clothing (not baggy)
    is recommended.
•  Stretchy pants or leggings
    that cover the backs of knees.
•  No shorts please.
•  Shirts should be long enough
    to tuck in & cover midriff.


•  Students should exhibit the
   appropriate pre-requisite skill set
   before advancing to the next level.     Teacher approval may be required.
•  Silks students must attend 2 - 4
   Circus playground 101 classes,       or a Silks 101 Workshop before

   participating in Silks Open Level


membership terms

•  Circus class packages
    & memberships apply to
    Circus classes only.
•  Standard memberships & trials
    do not include Circus classes.
•  Member discounts for Circus

    classes are drop-in only

    (space permitting).

class size

Circus classes are limited to 7-12 students to ensure individual attention.

Please feel free to contact us with any questions regarding our studio policies.